Privacy Policy
How Encore handles data. Last updated 2026.
What we store
For each gift: the buyer & recipient email, an optional sender name and message, the gifted product, and the redemption status. We store per-store access tokens to call the Shopify Admin API on the merchant's behalf.
What we don't
Encore is not the merchant of record. Payments, gift cards, taxes and customer payment details are handled entirely by the merchant's Shopify store — Encore never sees or stores card data.
Customer data requests & deletion
We honor Shopify's mandatory privacy webhooks: customers/data_request,
customers/redact (we erase that customer's personal data from gifts), and
shop/redact (we delete all of a store's data 48h after uninstall).
Contact
Questions: the store you purchased through, or the app listing's support contact.